Touchpoints feedback form

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The Biden-Harris Administration is cracking down on all the ways that companies—through paperwork, hold times, and general aggravation—waste Americans’ time and money. This includes things like being forced to wait on hold just to get the refund you’re owed; the hoops and hurdles to cancel a gym membership or service subscription; the unnecessary complications of dealing with health insurance companies; the requirements to do in-person or by mail what could easily be done with a couple of clicks online; and confusing, lengthy, or manipulative forms that take unnecessary time and effort.

Learn more here.

Interested individuals and organizations are invited to use this form to share:

1. your experiences with corporate practices that have wasted your time or money, and
2. any recommendations for Federal actions to help give Americans their time and money back.

Responses to all questions are voluntary and optional.

Submitter Information - page 1 of 2

1. Please provide your name and/or the name of your organization(s).

2. Please provide contact information for any questions or other follow-up on your response.

Feedback - page 2 of 2

(1) Please share any specific personal experience in which a company's business practices have caused you unnecessary hassle or delay, and how it has wasted your time or money.

(2) What specific actions might the Biden-Harris Administration take to address this issue?

Check out the actions that the Administration is already taking: https://www.whitehouse.gov/briefing-room/statements-releases/2024/08/12/fact-sheet-biden-harris-administration-launches-new-effort-to-crack-down-on-everyday-headaches-and-hassles-that-waste-americans-time-and-money/

(3) Do you have any additional feedback for the Biden-Harris Administration to consider in addressing this issue?

Response to this form is voluntary. Any information submitted in response to this form may be used by the Biden-Harris Administration in any manner, including publication online and on social media platforms. Do not include in your submissions any information you would not like to be made publicly available (including personal identifying information, confidential information, or copyrighted information).

By responding to this form, each respondent (individual, organization, or legal entity) warrants that he, she, or it has the right to use and share, any information, text, or works included in the submission, and that the submission does not infringe any copyright or any other rights of any third party of which participant is aware.

Individuals and organizations who respond to this form may be contacted for additional clarification or follow up.

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