Touchpoints

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Thank you for taking the time to share a bit about your journey after being impacted by a natural disaster (e.g., endured damage to home/workplace, personal injury). We look forward to learning about your experience as we work to improve the way we design and deliver public services. To learn more about this project, please visit https://performance.gov/2020cxmaps .

What type of natural disaster have you experienced most recently?

What state did you live in during this disaster?

What year did this disaster occur?

What type of disaster assistance did you seek from a government agency or non-profit organization?

Temporary housing assistance

Temporary food assistance

Medical assistance

FEMA assistance for damage / repairs

Disaster employment services

Other

None, but I did have private insurance that helped

None

On a scale from 1-5, where 1 means “minimum impact” and 5 means “maximum impact,” please rate the degree of impact that this most recent disaster had on you.

As you navigated your recovery, what resources did you find most valuable?

What information or resources do you wish you had available to you?

How did you learn about the public services (Local, State, and Federal programs) available to you?

What advice would you give a friend or a family member about navigating disaster support services?

Please rate your overall satisfaction with the support services you’ve received from the Federal government, with 1 meaning “not at all satisfied” and 5 meaning “completely satisfied.”

If you are interested and willing to be interviewed by our team about your experience (approximately 30 minutes), please provide your email address.

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Share your experience: Journey of a natural disaster survivor

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