Touchpoints

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Regarding the Touchpoints form you recently archived, please answer the following questions about a) your product experience and b) the feedback received.

A red asterisk (*) indicates a required field.

About your experience using Touchpoints

Please rate your experience using Touchpoints. *

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How was the customer support received from the Touchpoint’s team?

Did you find using Touchpoints to be intuitive and user friendly? If not, please explain any pain points you experienced.

Do you have any recommendations or feature requests for Touchpoints?

Please feel free to use https://github.com/gsa/touchpoints/issues/new as well.

What happened based on the feedback?

Was the feedback collected from this form useful or insightful to your agency?

If so, please explain.

Was the feedback used to improve customer experience?

If so, please explain how.

If you’d like to chat with Touchpoints team, please provide your email address.

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About your experience using Touchpoints

What happened based on the feedback?