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Follow up on your experience verifying your identity in person

How did we do? Tell us about your experience verifying your identity in person with Login.gov at the Post Office. Your answers will be anonymous and we will only use them to improve this service. All data collected will be protected according to the following privacy and security standards

A red asterisk (*) indicates a required field.

1. How easy or hard was it to complete the online steps before going to the Post Office? *
3. Did you feel prepared to go to the Post Office? *
5. How long did you wait in line at the Post Office? *
6. How knowledgeable was the post office retail associate who conducted your verification? *
7. How likely are you to recommend Login.gov's identity verification service at the Post Office to a friend or family member?
8. If you had to go through this process again, would you prefer to go in person or complete the process entirely online? *
9. More detail about your feedback can help us improve this service. Can we contact you with more questions? *
This information collection meets the requirements of 44 U.S.C. § 3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these questions unless we display a valid Office of Management and Budget (OMB) control number. The OMB control number for this collection is 3090-0325. We estimate that it will take 5 minutes to read the instructions and answer the questions.

An official form of the United States government. Provided by Touchpoints
OMB Approval #3090-0325 · Expiration Date 04/30/2025